FAQ

FAQ

Our machines are designed for rugged field use. We offer dual-power systems (Diesel/Electric) and high-efficiency motors that maintain peak performance even in remote areas with unstable power supply.

Absolutely. We maintain a full inventory of vulnerable parts (such as liners, gold grass, and pump seals). We recommend including a 1-year backup set with your initial order to ensure zero downtime.

We provide comprehensive HD video tutorials and 24/7 remote technical support. For large-scale projects, we can dispatch engineers to your site for equipment commissioning and worker training.

We ship globally, with a strong presence in Africa, South America, and Southeast Asia. Standard equipment usually ships within 7-15 days, while large-scale or custom production lines require 30-45 days.

Yes. We customize technical parameters—such as dredging depth, processing capacity, and grinding fineness—based on your specific ore type (placer gold, rock gold, or tailings) and site topography.

We are a direct manufacturer based in Qingzhou, China, with over 20 years of experience. We integrate R&D, design, and production, allowing us to provide factory-direct pricing and customized mineral processing solutions.

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